The campaign was launched last month at the firm’s Global Forum and highlights diverse individuals with a focus on the personality traits that reveal their unique needs in a home, Inman has learned.

Luxury brokerage The Agency has launched a new brand campaign that focuses on the importance of environment and the individuals who live in it.

The ad campaign, dubbed “The Perfect Setting,” was debuted at the firm’s annual Global Forum in Palm Desert, California, March 17-19, 2025, where agents from the firm’s 130 offices across 13 countries received a first look.

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“The Perfect Setting” campaign is now actively being pushed on social media and in marketing and ad campaigns domestically and internationally.

The Agency’s “The Perfect Setting” campaign on social | The Agency

“At The Agency, we’re always evolving — constantly pushing boundaries to stay ahead of the curve,” said The Agency CEO Mauricio Umansky.

“Our new global campaign, ‘The Perfect Setting,’ is a testament to that spirit,” he added. “What our in-house creative team has accomplished is nothing short of extraordinary. They’ve captured the emotional essence of real estate through storytelling that is both beautiful and deeply personal. We have the best marketers in the business, and this campaign is just another example of how The Agency brand continues to innovate and lead on a global stage.”

The campaign includes the tag line “You’ll know when you arrive,” providing a sense of exclusivity and pedigree to the destination, wherever it may be and whatever architectural style it embodies.

Diverse individuals are highlighted through the campaign with a focus on personality traits that reveal their unique needs in a home, from ample closet space for robust wardrobes, to shelf space for showcasing book collections, to adequate guest spaces for the entertainer and more.

A wild posting example of the 2025 ad campaign | The Agency

“From the very beginning, we knew this campaign had to be more than just beautiful visuals — it had to tell relatable stories,” Shane Gazzo, creative director of The Agency, said in a statement. “The process was incredibly thoughtful, almost like matchmaking, where we paired people with the environments that truly reflected who they are and who they want to be. Just like homes, no two individuals are the same, and we wanted to celebrate that unique synergy between personality and place.”

“Crafting this campaign meant diving deep into what makes a home feel right — the way it complements you, the way it brings out your best self,” Gazzo continued. “Every setting we chose wasn’t just a backdrop; it was a co-star, highlighting the essence of each individual. It’s that moment of recognition, when you step into a space and just know — this is where you belong. That’s the magic we wanted to capture, and I think we’ve created something that speaks to the deeply personal, almost instinctive connection between people and place.”

An example of a featured listing under the new campaign | The Agency

The campaign highlights homes across a wide variety of locales and architectural styles, spanning from midcentury modern to woodsy cabins to chateau-style estates, and more.

An introductory campaign YouTube video says, “The Agency pairs complementary humans with their environments, showcasing the perfect setting” as images cut between oceanside oases, city streets and woodsy-looking front porches. View the full campaign video on YouTube.

Get Inman’s Luxury Lens Newsletter delivered right to your inbox. A weekly deep dive into the biggest news in the world of high-end real estate delivered every Friday. Click here to subscribe.

Email Lillian Dickerson

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